Institutions
Puerto Rico Telecommunications Bureau
The state-level regulator for telecommunications and the cable and satellite television matters assigned by law. It handles compliance, competition, and consumer claims within its jurisdiction. It belongs to JRSP; its authority coexists with federal powers and does not cover every communications matter.
Cap. II, arts. 1–2, 6–7 ↗Cap. II, art. 6 ↗Mission and responsibilities ↗ · Sources consulted:Negociado de Telecomunicaciones de Puerto Rico · Puerto Rico Telecommunications Bureau · NET · Junta Reglamentadora de Telecomunicaciones · JRT · JRTPR · Puerto Rico Telecommunications Regulatory Board
Spanish legal name: Negociado de Telecomunicaciones de Puerto Rico. Spanish legal names are retained. Some English names are functional translations.
- Government level
- State-level
- Branch or grouping
- Executive
- Type
- Bureau
- Sources consulted
- Oct 18, 2026
What it does
- Administers the Telecommunications Act and adopts rules, orders, and procedures to enforce it. It may investigate, require information, hold hearings, and impose administrative measures within its authority.Cap. II, art. 7 ↗Cap. II, art. 7(b) ↗ · Sources consulted:
- Examines provider certification applications and supervises statutory service obligations. Promoting competition and access is a regulatory function; NET does not sell telephone plans.Cap. III, arts. 1–2 ↗Mission ↗ · Sources consulted:
- Receives review requests after a customer first brings a claim to the service company. Its complaints page explains requirements, the form, and filing channels; the applicable procedure depends on the claim and response received.Complaint filing process ↗ · Sources consulted:
- Supervises consumer rights and telecommunications service matters within its jurisdiction, subject to federal rules. Act 213 expressly recognizes limits where federal statutes or regulations preempt the field, particularly in FCC matters.Cap. II, art. 6 ↗ · Sources consulted:
In everyday life
Someone disputes telephone charges. They first bring the claim to the company and keep its response and evidence of their efforts. If unresolved, they can consult NET’s review procedure and form, or seek OIPC guidance. NET assesses jurisdiction and the claim; OIPC provides assistance and may provide representation.Complaint filing process ↗Art. 6.42(d) ↗ · Sources consulted:
How to distinguish it from other institutions
NET succeeded the Telecommunications Regulatory Board, known as JRT or JRTPR. It is not the federal FCC, and that former sector-specific board should not be confused with JRSP, which brings several sectors together.Cap. II, arts. 1–2 ↗Secs. 6, 8 ↗Cap. II, art. 6 ↗ · Sources consulted:
OIPC advises and may represent consumers; NET processes and decides matters within its jurisdiction. A final NET determination may be reviewed by JRSP or the Court of Appeals, subject to federal exceptions; shared administration does not erase that distinction.Art. 6.42(c)–(d) ↗Secs. 9–9A ↗ · Sources consulted:
Official services and information
Confirm requirements, forms, and schedules on the linked official portal.
Where it fits
- Functionally independent component of: Public Service Regulatory Board Secs. 6–8 ↗Cap. II, art. 2 ↗ · Sources consulted:
- Three members appointed by: Office of the Governor Cap. II, art. 2 ↗ · Sources consulted:
- Three members subject to confirmation by: Senate of Puerto Rico Cap. II, art. 2 ↗ · Sources consulted:
- Optional administrative review by: Public Service Regulatory Board Secs. 9–9A ↗ · Sources consulted:
- Judicial review within jurisdiction by: Court of Appeals Sec. 9 ↗ · Sources consulted:
- Consumer advocacy before this forum by: Independent Consumer Protection Office Art. 6.42(c)–(h) ↗ · Sources consulted:
- Statutory budget contribution: Independent Consumer Protection Office Art. 6.43 ↗ · Sources consulted:
Map groupings support navigation; they do not themselves establish reporting authority.
Leadership & appointments
NET Chair
The governor appoints the chair and two associate commissioners with Senate advice and consent. The portal identifies Osvaldo Soto García as chair. His appointment, confirmation, and term dates have not been separately verified.Cap. II, arts. 2–4 ↗Bureau members ↗Chair and certification; February 4, 2026 resolution ↗ · Sources consulted:
Osvaldo Soto García
Sources consulted: Oct 18, 2026 · Sources & method ↓
- Appointment
- Verification pending
- Confirmation
- Verification pending
- Term end
- Verification pending
Governance & composition
The body has three seats and decides by majority; two members constitute a quorum. After the initial staggered terms, successors serve six years, with holdover until a successor takes office. The published roster needs reconciliation: both NET and NEPR list Ferdinand A. Ramos Soegaard as an associate. This profile identifies the published chair and leaves the full composition pending, without inferring a dual appointment or a vacancy.Cap. II, arts. 2–3 ↗Cap. II, art. 3(b) ↗Bureau members ↗Commissioner list ↗ · Sources consulted:
| Published member | Seat or representation | Term end |
|---|---|---|
| Osvaldo Soto García | Published chair; dates pending | Verification pending |
Members, vacancies, and terms are not certified as a complete roster. An expired term is not automatically treated as a vacancy; some laws allow service until a successor qualifies.
Sources consulted: Oct 18, 2026
Sources & method
The consultation date is not the institution’s own update date.
- PR.gov — Negociado de Telecomunicaciones de Puerto Rico ↗https://pr.gov/directorio-de-agencias/negopciado-de-telecomunicaciones-netSources consulted: Oct 17, 2026
- Ley 213-1996 — Telecomunicaciones de Puerto Rico (compilación OGP) ↗https://bvirtualogp.pr.gov/ogp/Bvirtual/LeyesOrganicas/Pages/213-1996.pdfSources consulted: Oct 18, 2026 · Document revised: Apr 16, 2024
- NET — Funciones y miembros publicados ↗https://net.jrsp.pr.gov/Sources consulted: Oct 18, 2026
- NET — Proceso para radicar una querella ↗https://www.net.pr.gov/querellasSources consulted: Oct 18, 2026
- Ley 211-2018 — Ejecución de la reorganización de la JRSP (compilación OGP) ↗https://bvirtualogp.pr.gov/ogp/Bvirtual/LeyesOrganicas/Pages/211-2018.pdfSources consulted: Oct 18, 2026 · Document revised: Apr 15, 2024
- Ley 57-2014 — Transformación y ALIVIO Energético (compilación OGP) ↗https://bvirtualogp.pr.gov/ogp/Bvirtual/LeyesOrganicas/Pages/57-2014.pdfSources consulted: Oct 18, 2026 · Document revised: Apr 28, 2026
- NET — Aviso y resolución del 4 de febrero de 2026: registro de proveedores de Internet ↗https://docs.pr.gov/files/NET/Comunicados/2026/20260204%20Aviso%20de%20Audiencia%20Publica%20NET-2026-RS-0001%20.pdfSources consulted: Oct 18, 2026 · Published: Feb 4, 2026
- NEPR — Comisionados publicados ↗https://energia.pr.gov/comisionados/Sources consulted: Oct 18, 2026
- NET — Derechos del consumidor ↗https://www.net.pr.gov/consumidoresSources consulted: Oct 18, 2026
- OIPC — Procesos ante el Negociado de Telecomunicaciones ↗https://oipc.pr.gov/telecomunicaciones/procesos-ante-el-negociado-de-telecomunicaciones/Sources consulted: Oct 18, 2026